01The service
What Mise provides.
Mise is operated by GAT (trading as "Mise"; "we", "us"), a sole proprietorship (eenmanszaak) registered with the Dutch Chamber of Commerce (KvK) under number 84170891. Mise operates the website and application at misebook.io, an interactive platform to create, organise, and print custom cookbooks (the "Service").
By creating an account or using the Service you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you are a consumer, your mandatory statutory rights under Dutch and EU consumer law always apply and are not limited by anything in these Terms.
Minimum age. You must be at least 16 — the age of digital consent in the Netherlands under the GDPR — or, if younger, have the consent of a parent or legal guardian. See our Privacy Policy for our full statement on children's privacy.
02Subscription & billing
How billing works.
Free and paid tiers. The Service is available on a free BASIC tier and a paid PRO tier. Feature differences are described on our Pricing page. Physical products (printed books) are paid for separately at checkout, regardless of tier.
Auto-renewal disclosure. Mise PRO is a subscription that automatically renews at the end of each billing period (monthly) at the then-current price, until you cancel. By subscribing you authorise recurring charges to your payment method.
Cancellation (Wet van Dam). After any initial term you may cancel at any time, effective at the end of the current monthly period, with no more than one month's notice — consistent with the Dutch Wet van Dam. Cancellation is available directly in the app (the Stripe billing portal) and is no harder than signing up. A free trial, if offered, never renews silently — it ends automatically unless you actively subscribe. We do not offer prorated refunds for unused time within a paid period; after cancellation your account reverts to BASIC and your books are not deleted.
Price changes. We may change subscription prices with advance notice by email. Changes apply only to future billing periods; if you do not cancel before a change takes effect, you accept the new price.
Payment processor. Subscription and one-off payments are processed by Stripe. We never store your full card number. By completing a purchase you also agree to Stripe's terms.
Taxes. Applicable VAT/tax is calculated and shown at checkout.
03Accounts
Your account responsibilities.
You are responsible for keeping your account credentials confidential and for activity under your account. Notify us immediately at legal@misebook.io if you suspect unauthorised access. One person may maintain no more than one free account.
You agree to provide accurate, current information when creating your account and to keep it up to date. Accounts created with false information may be terminated.
Closing your account. You may close your account at any time via Studio → account settings. What happens to your data on deletion is described in the Privacy Policy.
04Acceptable use
What you may not do.
We grant you a non-transferable, non-exclusive licence to use the Service for your personal purposes. Commercial resale or redistribution of a book produced with Mise requires our written consent.
Prohibited activities. You agree not to: (a) upload, transmit, or store content that is unlawful, defamatory, or that infringes any third-party right; (b) upload recipes, images, or text you do not have the right to use; (c) use the URL-import feature on pages whose terms forbid scraping or automated access; (d) send unsolicited communications; (e) reverse-engineer or attempt to extract the Service's source code; (f) run bots or automated scripts against the Service; (g) impersonate any person or misrepresent your affiliation; (h) attempt unauthorised access to any system or data; (i) damage, disable, overburden, or impair our infrastructure.
Consequences. Violations may result in suspension or termination of your account and removal of offending content. We reserve the right to investigate suspected violations.
05Your content & the parser
Your recipes stay yours.
You retain all ownership of the content you upload or create ("Your Content"). You represent that you own it or hold sufficient rights to grant the licence below, and that Your Content does not infringe any third-party right.
Licence to Mise. You grant us a worldwide, royalty-free, non-exclusive licence to host, reproduce, format, and transmit Your Content solely to provide the Service to you. This licence ends when Your Content is deleted from our systems or on account deletion.
URL import — you are the source. When you use the URL-import feature, we retrieve and process content from the URL you supply. You represent that you have the right to import that content and that doing so does not infringe third-party copyright or violate that site's terms. Mise operates as an intermediary / print-on-demand service: you choose the content, we produce the book. We are not responsible for claims arising from content you import from third-party sources.
You are the final editor. We use the Google Gemini API to parse recipe text and assist with layout. AI output can contain inaccuracies — by saving or ordering a book you confirm you have reviewed its contents.
Accuracy warning. You are responsible for the suitability and safety of any dish for your circumstances (allergies, dietary needs). Cook from what you trust; review AI-parsed or AI-generated instructions before relying on them.
06Intellectual property & notices
Who owns what.
The Mise name, logo, 3D rendering engine, templates, and all Service software and content not submitted by users are the property of GAT and protected by intellectual-property law. No rights in them are granted except the limited licence in Section 4.1.
Mise mark on printed books. Unless you purchase the "No Mise Mark" add-on at checkout, we may place a small "Crafted with Mise" identifier on the back cover or end-papers. The add-on removes it for that specific order.
Reporting illegal or infringing content (EU — Digital Services Act). If you believe content on the Service is illegal or infringes your rights, send a notice to legal@misebook.io stating: your details, what the content is and where it is, why it is unlawful or infringing, and a good-faith statement. We act on valid notices in line with the DSA notice-and-action rules and inform you of our decision and how to contest it.
US copyright (DMCA §512) Designated Agent: GAT — Notice / Copyright AgentAddress: [BUSINESS ADDRESS]Email: legal@misebook.io (subject line: "DMCA Notice")
US copyright (DMCA §512) Designated Agent: GAT — Notice / Copyright Agent
Address: [BUSINESS ADDRESS]
Email: legal@misebook.io (subject line: "DMCA Notice")
Counter-notice / restoration. If content was removed by mistake, tell us at legal@misebook.io and we will review and, where appropriate, restore it.
Repeat infringers. We terminate the accounts of repeat infringers in appropriate circumstances.
07Orders & printing
About your printed book.
Order & confirmation. When you order a printed book you place a binding order; we confirm by email, and the book is produced by our print partner and shipped to you. We may reject an order before dispatch and will refund any payment taken for a rejected order.
Right of withdrawal — personalised books. For distance purchases you normally have a 14-day right of withdrawal. This does not apply to a printed Mise cookbook, because it is made to your specifications and clearly personalised (Art. 6:230p(f)(1) Dutch Civil Code / Art. 16(c) EU Consumer Rights Directive). By ordering you acknowledge that, once production begins, you lose the right of withdrawal for that personalised book — which is why an already-bound, shipped book cannot be returned for a change of mind.
Conformity guarantee. Your book must match your order and be of the quality you may reasonably expect. If it arrives defective, damaged, or materially different from your approved preview — a print defect, misbind, or wrong content — you are entitled under your statutory conformity rights (Art. 7:18 e.v. Dutch Civil Code) to a free repair or replacement, and where that fails, a price reduction or refund. Email legal@misebook.io within a reasonable time with photos.
Colour & manufacturing tolerance. Screen (RGB) colours differ from printed (CMYK) ink. A variance of up to ~15% between on-screen preview and printed output, and standard binding tolerances, are expected and are not a manufacturing defect. Low resolution in images you supplied is likewise not a defect.
Delivery. Delivery timeframes shown at checkout are estimates. As a consumer, risk of loss or damage passes to you when you (or someone you nominate) take physical possession of the book.
Print partner. Physical fulfilment is provided by our third-party print partner (RPI). Your name, shipping address, and book file are shared with RPI solely to fulfil your order — see the Privacy Policy.
08Disclaimers
What we do and don't promise.
To the extent permitted by law, the Service is provided "as is" and "as available". Nothing in this section limits your mandatory statutory rights as a consumer, including the conformity guarantee in Section 7.3.
We do not warrant that the Service will be uninterrupted, secure, or error-free, or that AI-generated output (recipe parsing, layout suggestions, image generation) will be accurate, complete, or fit for any purpose. Use of AI features is at your own risk — always review AI output before ordering a physical product.
09Liability
Limits of responsibility.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for intent or gross negligence (opzet of bewuste roekeloosheid), or for anything that cannot be limited under mandatory Dutch or EU law — including your consumer conformity rights.
Subject to 9.1, our total liability arising out of or relating to the Service is limited to the amount you paid us in the twelve months before the event giving rise to the claim, and we are not liable for indirect or consequential loss (lost profits, data, goodwill, or business interruption).
10Indemnification
Your responsibility for your content.
If you breach Section 4 or 5 (for example by uploading or importing infringing content) and a third party brings a claim against us as a direct result, you agree to compensate us for the reasonable costs directly caused — to the extent permitted by law, and never beyond what is reasonable for a consumer.
11Governing law & disputes
How we resolve disagreements.
Governing law. These Terms are governed by the law of the Netherlands.
Consumers. If you are a consumer, you keep the protection of the mandatory laws of your country of residence, and you may bring proceedings in the courts of your own EU country. We may bring proceedings against you only in the courts of the country where you are domiciled (Rome I / Brussels I-bis Regulations).
Talk to us first. We aim to resolve complaints directly and quickly — email legal@misebook.io and we will respond within 14 days. Any dispute not resolved this way, and not covered by 11.2, is subject to the competent court in the Netherlands.
No forced arbitration. There is no mandatory arbitration and no class-action waiver in these Terms; your access to the courts is preserved.
12General
The small print.
Changes to these Terms. We may modify these Terms. For material changes we give at least 14 days' advance notice by email and/or a prominent in-app notice. Continued use after the effective date constitutes acceptance; if you do not agree, stop using the Service and close your account before then.
Suspension & termination. We may suspend or terminate access for a serious or repeated breach of these Terms. Your statutory consumer rights are unaffected. Sections 5, 6, 8, 9, 10, 11 and 12 survive termination.
Severability. If any provision is found invalid or unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions stay in force.
Entire agreement. These Terms, with the Privacy Policy and any terms shown at the point of purchase, are the entire agreement between you and GAT for the Service.
Non-waiver. Our failure to enforce a provision on one occasion does not waive our right to enforce it later.
Force majeure. Neither party is liable for delay or failure to perform (other than payment) caused by circumstances beyond its reasonable control.
Assignment. You may not assign these Terms without our consent. We may assign them in connection with a sale or reorganisation of the business.
Contact. Questions about these Terms? Write to legal@misebook.io. A real person reads every message.
Questions about these Terms? Write to legal@misebook.io. A real person reads every message.